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Availability by room type
Room types with capacity and nightly or seasonal rates live on your Rooms page. The assistant checks what is free for the caller's dates on the Reservations board and quotes the rate you set, never one it made up.
Industries · Hotels
Room reservations taken on the phone, in any language
Guests call at all hours from every time zone. The assistant checks which room types are free for their dates, quotes the nightly rate, takes the reservation and sends the guest a confirmation — while Booking.com, Airbnb and VRBO stay in sync through calendar links.
- Availability and rates by room type
- Reservations with guest confirmation
- Booking.com, Airbnb and VRBO calendar sync
- Check-in times, parking, breakfast
live in 20 minutes
Answering right now · Hotels
- 38%
- of reservation calls arrive outside reception hours
- 22 s
- average wait before a guest hangs up
- 12
- languages a city hotel hears in a week
A real call, scripted from a customer
Listen in on a typical hotels call
Every chip on the right is a tool the assistant actually used: availability checks, bookings, messages, callback requests. Nothing is scripted on the caller's side.
Answer questions
Take room reservations
Take a message
Collect information
Abilities switched on for this assistant.
Live · Hotels
00:00
What it handles for hotels
Switch each one on or off per assistant. All of it is included on every plan.
Reservations on the call
Guest name, dates, party size and contact details collected, the total read back and the reservation confirmed. It lands on the Reservations board, with today's arrivals and departures, and the guest gets a confirmation.
Booking.com, Airbnb and VRBO in sync
Paste each channel's export calendar link into Ringhum so dates booked there are blocked on the phone, and paste Ringhum's calendar link into the channel so phone reservations block dates there. Standard iCal, no middleware.
The same 50 questions
Check-in and check-out times, minimum stays, parking, breakfast hours, pets and cancellation terms — answered from your hotel settings and knowledge base.
Any language, any time zone
Guests from Tokyo to Toronto get an answer at 3 am in their own language.
Real emergencies flagged at once
A locked-out guest or a medical issue is flagged high priority and the duty manager is alerted immediately with the details.
A day at the front desk, before and after
The same four moments, with and without an assistant on the line.
Night calls
Voicemail nobody checks until 7 am
Answered in one ring, room reserved, confirmation sent
Double bookings
Phone reservations typed into Booking.com later, if someone remembers
Calendars synced both ways: a phone reservation blocks the dates on Booking.com and Airbnb
Language
Whoever is on shift
28 languages with auto-detection
Morning shift
Reservations on sticky notes and in three inboxes
One Reservations board with today's arrivals and departures
20 minutes, no developers
Set up for a hotel in three steps
Start from the hotels template. Everything is editable later, and you can test with a browser call before a single customer hears it.
Create your assistant-
1
Add your rooms
Room types with capacity and nightly prices on the Rooms page, seasonal rates for high season, and check-in, check-out and minimum-stay rules in your hotel settings.
-
2
Sync your calendars
Paste the export calendar link from Booking.com, Airbnb or VRBO into Ringhum, and Ringhum's calendar link into each channel. Booked dates stay blocked in both directions.
-
3
Switch on reservations and publish the number
Enable Take room reservations on the assistant, put its number on your website and booking confirmations, or port your main line to us on Scale. Urgent alerts go to the duty manager.
- Then place a test call — from your phone or straight from the browser.
Connected to the tools hotels already run on
Calls, messages and bookings go where your team works; the assistant reads from your calendars and store. 59 native connectors, plus webhooks and an API.
Booking.comHotels & booking channels
AirbnbHotels & booking channels
V
VrboHotels & booking channels
SlackMessaging & alerts
All 59 integrations
"Our night porter used to spend half his shift on the phone. Now he only gets the calls that need him — and the morning reservation backlog is gone."
Answers from your own knowledge
Books, reschedules and cancels
Takes messages your team can act on
Urgent calls and callbacks
After-hours voicemail, transcribed
Answers on WhatsApp too
Follows up by email
Outbound campaigns with A/B scripts
Takes orders and looks them up
Takes room reservations
28 languages, auto-detected
100+ natural voices
Transcripts, summaries, analytics
Remembers every caller
Questions hotels ask us
Straight answers. Anything else, ask us or book a demo.
Through calendar sync. Booking.com, Airbnb and VRBO each publish an iCal export link for a listing: paste it into Ringhum and the dates booked there are blocked for phone reservations. Ringhum publishes its own calendar link per room type; paste it into the channel and reservations taken on the phone block those dates there. It is the same mechanism the channels use to sync with each other, not a direct API connection, so only availability is exchanged, not rates or guest details.
From your Reservations board: the room types, capacities and prices on your Rooms page, the reservations already taken on the phone or added by hand, and the dates imported from your synced Booking.com, Airbnb or VRBO calendars. It quotes the nightly or seasonal rate you set and never invents a price.
The assistant takes a message or a callback request with the guest's details and reason, flags it by your rules — "anyone asking for a manager" or "any complaint" — and alerts the right person to call back.
It collects the dates, number of rooms, budget and contact details as a structured message and alerts sales; it never quotes group rates unless you give it a policy.
28 languages, with automatic detection mid-call. Confirmations are localised.
Put an assistant on your hotels line today
Free 14-day trial, no card. Answering calls in 20 minutes.