English
Deutsch
Français
Español
Nederlands
Italiano
Booking and rescheduling
Appointments by provider and room, with durations per treatment and reminders that cut no-shows.
Industries · Medical practices
Appointments, prescriptions and triage with consent built in
Patients get through at 8 AM without a queue. The assistant books, reschedules, answers insurance questions and flags urgent cases for the team.
- Appointment booking and reminders
- Prescription requests
- Insurance questions
- Urgent callback requests
live in 20 minutes
Answering right now · Medical practices
- 8 am
- the daily call spike no front desk can absorb
- 60%
- of calls are bookings, reschedules and results requests
- 0
- transcripts stored when you choose zero retention
A real call, scripted from a customer
Listen in on a typical medical practices call
Every chip on the right is a tool the assistant actually used: availability checks, bookings, messages, callback requests. Nothing is scripted on the caller's side.
Book appointments
Answer questions
Take a message
Collect information
Abilities switched on for this assistant.
Live · Medical practices
00:00
What it handles for medical practices
Switch each one on or off per assistant. All of it is included on every plan.
Triage with rules
Urgent symptoms you define are flagged high priority and a clinician is alerted to call back; everything else is booked or noted.
Prescriptions and results
Takes structured repeat-prescription requests; never reads results — passes the request to the right person.
Insurance and fees
Answers accepted insurers, fees and what to bring from your FAQs.
Consent and retention
Recording announcements, zero retention if you need it, roles for who can read transcripts.
Recalls and reminders
Outbound campaigns for check-ups and reminder calls the day before.
A day at the front desk, before and after
The same four moments, with and without an assistant on the line.
8 am rush
Busy tone, patients try later or never
Every caller answered; bookings done in a minute
No-shows
Common
Reminder texts and calls with one-tap confirm
Front desk
On the phone instead of with patients
Handles the exceptions only
Records
Sticky notes
Structured requests in the inbox, assigned and done
20 minutes, no developers
Set up for a medical practice in three steps
Start from the medical practices template. Everything is editable later, and you can test with a browser call before a single customer hears it.
Create your assistant-
1
Set up providers, treatments and rooms
Durations and staff under Company; opening hours and holidays.
-
2
Define the triage rules
Which symptoms are urgent, who gets alerted, what the assistant must never do.
-
3
Choose retention and consent
Recording announcements per assistant; retention from 7 days to zero; roles for staff.
- Then place a test call — from your phone or straight from the browser.
Connected to the tools medical practices already run on
Calls, messages and bookings go where your team works; the assistant reads from your calendars and store. 59 native connectors, plus webhooks and an API.
Acuity SchedulingCalendars & scheduling
Calendar feed (ICS)Calendars & scheduling
IntercomHelp desk
Google DriveSpreadsheets & files
All 59 integrations
"Handles 9,000 support calls a month across 14 practices and keeps availability at 100%."
Answers from your own knowledge
Books, reschedules and cancels
Takes messages your team can act on
Urgent calls and callbacks
After-hours voicemail, transcribed
Answers on WhatsApp too
Follows up by email
Outbound campaigns with A/B scripts
Takes orders and looks them up
Takes room reservations
28 languages, auto-detected
100+ natural voices
Transcripts, summaries, analytics
Remembers every caller
Questions medical practices ask us
Straight answers. Anything else, ask us or book a demo.
You control how long data is kept, including zero retention on Scale; every access is audited; a data processing agreement is available.
No. It books, informs from your published FAQs, takes structured requests and flags urgent ones by your rules.
Through calendar sync (Google Calendar, Acuity, Square) today, and through the API and webhooks for direct PMS integrations.
Each provider is a staff member with their own schedule and treatments; the assistant books the right one.
Put an assistant on your medical practices line today
Free 14-day trial, no card. Answering calls in 20 minutes.